Before requesting a Server Name Change license, you should make sure that the server ID change is definitive; you can review this KB for an explanation: http://www.printsupportcenter.com/hc/en-us/articles/115004110289-EveryonePrint-Server-ID-changing
When you are sure the change is definitive, you can request the new license online on our portal: http://www.everyoneprint.com/activate
Please follow instructions in the below guide: EveryonePrint Server Change Guide.pdf , and use the activation code displayed in the document that corresponds to the installed version of EveryonePrint.
You will need the following details:
- Current license key
- Expiration date
- New Server Name
- New Server ID
The change is pretty straight forward and everything you need to know is described in the guide.