Context:
EveryonePrint is integrated with Equitrac for Mobile Printing according to instructions in the EveryonePrint Integration with Equitrac Guide
Issue:
One can't verify Equitrac connectivity with test user, or authentication with Equitrac fails.
Resolution:
EveryonePrint integration with Equitrac, by default uses PIN2 for authentication.
If you're NOT using secondary PIN in Equitrac then you need to change EveryonePrint setup according to section "4.1.4 Storing passwords in PrimaryPIN or SecondaryPIN" and amend eop.xml that way :
- Stop the EveryonePrint Web service
- Make a backup copy of <Program Files(x86)>\EveryonePrint\eop.xml
- Edit <Program Files(x86)>\EveryonePrint\eop.xml in an editor such as Notepad
- Search and edit :
<extauthcfg6>1</extauthcfg6><extauthcfg7>1</extauthcfg7>
- Save the file and start EveryonePrint Web service
- Now you can login at EveryonePrint Web portal using Equitrac credentials :
- EOP username = Equitrac user ID
- EOP password = Equitrac PIN 1
If you're using secondary PIN in Equitrac, then:
- Edit eop.xml with above method
- Search and edit:
<extauthcfg6>2</extauthcfg6><extauthcfg7>2</extauthcfg7>
or
<extauthcfg6/><extauthcfg7/>
- Now you can login at EveryonePrint Web portal using Equitrac credentials :
- EOP Username = user ID, Full name, PIN1
- EOP Password = PIN2
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