Context:

There is the need to use Advanced Driver Print in order for end-users to print with a vendor specific printer driver from their workstation.

"Show option "Advanced" driver print" has been checked on Settings -> Driver Print

Issue:

When logged as a user in the Web interface -> Driver Print: instructions for Driver Print Advanced are not showing.

Resolution:

As outlined in the setup page, Show option "Advanced" driver print is only relevant if "Advanced Driver Print" has been configured:

• Go to Devices
• In the drop-down list select 'Advanced Print Enabled'
• If the list returns only '0' then Advanced Driver Print is not enabled for any printer
• Click the cog to edit device properties, and check 'Advanced Driver Print' where relevant