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iOS App: XML parse error

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Context:

EveryonePrint Mobile iOS App communicating with EveryonePrint Mobile Gateway

Issue:

When trying to setup EveryonePrint Mobile iOS App an 'XML parse error' is received

iOS_XML-parse-error.jpg

Resolution:

This error has been found in environments where an active network equipment (ex: Netscaler) between the iOS device and EveryonePrint Mobile Gateway was setup for 'HTTP compression'. After disabling this option for this specific service group the problem was gone.

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