Running installation of HCP server software on a Linux Gateway
After entering the information for HCP server and Account name, the script returns a communication error:
However, from the command line it is possible to 'telnet' to ports 2560 and 7300 successfully.
This problem might be due to low network or DNS resolution latency that confuse the install script to a communication error.
Using vi, vim or other Linux editor present on the system, edit file /etc/hosts and enter IP address of the Primary server like:
Save the modification and restart HCP installer, this should fix the issue.