Question(s):

How to use the new EveryonePrint Chrome Extension with an existing installation of EveryonePrint MobilePrint server ?

Answer(s):

1 - Pre-requisite

• Your existing EveryonePrint MobilePrint running installation is compatible with the new Chrome Extension; no specific update or setup needed on the server side.
• User's Gmail address are recorded in the local database - [Users] tab -or they can be retrieved from an LDAP/AD connection setup in Settings > User Authentification

2 - Install Chrome Extension

2.1- Manual installation

• In Chrome open the Menu and go to "More tools" > "Extensions" : click the Extension menu and select "Open Chrome Web Store"
• Or go directlly to Chrome Web Store https://chrome.google.com/webstore/search/everyoneprint?hl=en-US
• When installed in Chrome, click the "extension options"
• Enter your EOP server IP or hostname and port 7290 or 9443 (or 80 and 443 if you changed default)
• Click test and make sure you receive the "Successfully tested connection" message
• Note: If using HTTPS 9443 with EOP built-in certificate, make sure to connect first to https://my-eop.server:9443 and accept the certificate exception so this server is trusted in Chrome
• Click Save
• Click the Extension again and select : Login
• Enter login and password for your AD/LDAP account as setup in EveryonePrint Mobileprint

2.2 - Deploy through Google management console

Refer to your local Google Workspace Administrator for automating the deployment of the Extension to managed Chromebooks in the organization.

Steps to setup the Extension:

• Connect to the Google Admin console: https://accounts.google.com/
• Select correct organizational unit
  
• Navigate to the Managed browsers
  
• Check that all needed user browsers enrolled and listed in the table. If not – enroll necessary browsers to the corresponding Organizational Unit
• Navigate to the Devices
  
• Check that all needed Chromebook devices enrolled and in “Provisioned” status
• Navigate to the Apps & extensions
• Add EveryonePrint Extension and select it
• Navigate to the “Policy for extension” input in the right side bar
  
• Enter configuration JSON with correct values in this form:

  {
  "hostname": {"Value":"serverIP-Hostname"},
    "port": {"Value":"7290|9443"},
      "apikey": {"Value":""},
  "disableAuthentication": {"Value":true|false}
  }

• • hostname: IP or FQDN of the EveryonePrint MobilePrint server
  • port: 7290 or 9443 (defaults) or 80, 443 if ports where customized
  • disableAuthentication :
    • true - no login required in the Extension, Gmail address is used to match user in EveryonePrint
    • false -  user has to login with LDAP/AD credentials in the Extension

Note: for installations where the LDAP/AD authentication is not available/desirable, you can disable using the appropriate value for the "disableAuthentication" parameter in the configuration JSON file when deploying the App.

• Click on Policy drop-down
  
• Select “Force Install”
  
• Save settings and validate that save successful.
  

3 - Use Chrome Extension

• You can pin the Extension to the Browser bar (top right)

• Now doing a [CTRL - P] in the "Destination" select "See more..." and you should see your EveryonePrint printers
• Select the printer you want to print to
• Select the finishing options
• And print...
• Note: if you don't see all your printers, click the icon of the Extension then click 'synchronize printers" again

4 - Troubleshooting

In some context even when user perform the [Test] and [Sync printer], he can't see the printers.

This may occur because there is an entry in the Local DB in Everyoneprint with a name 'jdoe' associated with his Gmail address "john-doe@gmail.com"

However because LDAP/AD authentication has been setup, EveryonePrint can't retrieve the printer list as the user in AD has a different sAMAccountname like 'john-doe' with the email address "john-doe@gmail.com"

To fix the issue :

• make sure to remove the entry "jdoe"  in the Local DB  ( Admin console > Users )
• in Chrome verify that the logged in user is "john-doe@gmail.com"
• click Test and Save
• click Sync printers
• verify printers are listed