HCP - FAQ
Frequently Asked Question regarding Hybrid Cloud Platform
General
- How can we see Hybrid Cloud Platform in action?
- How does Hybrid Cloud Platform differ from existing cloud-based solutions?
- How does the cloud service sustain disasters affecting data centers or connections?
- How is Hybrid Cloud Platform maintained and upgraded?
- How long does the information stay in the cloud before it is erased?
- How much of the information is encrypted?
Features & Functionality
- When using Hybrid Cloud Platform single print driver, what features are included?
- Do you offer any reporting tools?
- How can print jobs be released?
- Which App is needed for mobile devices to use QR-code release?
- What mobile print features are available?
- Do you maintain an audit trail of print?
Deployment
Security
- Can users bypass the system and print directly from a print server or a local queue on their computer to the IP address of a printer?
- How does Hybrid Cloud Platform sustain disasters affecting data centers or connections?
- How does overall end-to-end security of the solution change if certain components are deployed in different places on the network?
- How does the encryption work?
- How does the provider ensure software security, and which software remains customer’s responsibility?
- How to protect against log4j vulnerability when unable to upgrade HCP?