HCP - Knowledge Base
Hybrid Cloud Platform articles related to known issues, troubleshooting and best practices.
Best Practice
- Account settings: HCP Domains
- API: add bulk users to HCP
- API: Update User Card Details in HCP
- Best Practice for HP OXPD Embedded Installations
- Best Practice for Ricoh SOP Embedded Installations
- Card: retrieve CardID from log file
Troubleshooting
- Card reader: RFIDeas 241 reader don't read card
- Chrome Extension: No destinations found
- Debug: collect log files from HCP
- Embedded: Cannot get terminal information
- Gateway: error connecting to Primary
- Gateway: install Connection error