Troubleshooting
Find error explanation of common errors and how to circumvent them
- Card reader: RFIDeas 241 reader don't read card
- Embedded: Cannot get terminal information
- Gateway: error connecting to Primary
- Gateway: install Connection error
- Gateway: not a valid hostname
- Gateway: verify connectivity to Primary
- KM - IWS: "Device not found"
- KM - IWS: Unable to login with card
- PC Client - Windows: AddPrinter failed, error code: 705
- Ricoh - SOP: "Cannot get terminal information" or "unknown terminal"
- Ricoh - SOP: app is blocking access to the device and cannot connect over the network
- Ricoh - SOP: Login Failed & Unknown Terminal Error
- Ricoh - SOP: Unable to view Pull Print App on devices