Troubleshooting
Find error explanation of common errors and how to circumvent them
- Card reader: RFIDeas 241 reader don't read card
- Chrome Extension: No destinations found
- Debug: collect log files from HCP
- Embedded: Cannot get terminal information
- Gateway: not a valid hostname
- Gateway: verify connectivity to Primary
- HCP-Gateway: error connecting to Primary
- HCP-Gateway: install Connection error
- KM - IWS: "Device not found"
- KM - IWS: Unable to login with card
- PC Client - Windows: AddPrinter failed, error code: 705
- Ricoh - SOP: "Cannot get terminal information" or "unknown terminal"